FAQs
Frequently Asked Questions
What materials do we use?
Common woods used in our products include oak, maple, walnut, and cherry for hardwoods, and pine and cedar for softwoods.
There are several types of resin that can be used for pen making, including urethane, polyester, and epoxy resins.
Stainless steel wine stoppers are made from 304 grade stainless steel, which is safe for food and wine contact.
Cleaning and Care?
Please view this video by The Foodie Channel on Youtube for wood cleaning and care instructions:
https://www.youtube.com/watch?v=VzduPNFf2ek
How long does it take to get my order?
Most orders are processed within 72 hours, but some orders may require more time for the team to review and process. If an order is a custom, the processing time will include the time it takes to create the custom item.
Do you take custom orders?
Yes. If you are interested in one of our products and would like it personalized, please fill out one of our Custom Request Forms. We will be happy to work with you on numerous designs.